Help Center

Questions, answered.

Everything about our formulas, shipping, and subscriptions — in plain language. Still stuck? Email us.

Orders & shipping

How long does shipping take?+

Orders ship from the United States, typically within 1–2 business days, and arrive in about 2–4 business days after that.

Do you offer free shipping?+

Yes — free U.S. shipping on every subscription, and on one-time orders over $35.

What if something isn't right with my order?+

Email us at support@nutri-apex.com and we'll help make it right. Every batch is third-party lab tested and certified before it ships.

Subscriptions

How does Subscribe & Save work?+

Choose a delivery cadence — every 1, 2, or 3 months — and save 20% on every order, with free U.S. shipping. Your member price is locked in for as long as you stay subscribed.

Can I skip, pause, or cancel?+

Anytime, in two clicks from your account — no phone calls, no retention hoops. Skip a shipment, pause for a while, or cancel outright whenever you like.

How do I manage my subscription?+

Sign in to your account to change cadence, update payment or address, skip, pause, or cancel.

Products & safety

When will I feel the effects?+

Vitamins and minerals like B12 & D3 and Magnesium often show effects within the first 1–2 weeks. Traditional botanical formulas (Gluconil, T-Fuel) tend to build over 4–12 weeks of consistent daily use.

Can I take multiple Apex formulas together?+

Yes — they're designed to be complementary. The Apex Bundle includes all four at a saving. If you take prescription medication or have a medical condition, check with your physician first.

Are your supplements third-party tested?+

Yes. Every batch is manufactured in the U.S.A. to current Good Manufacturing Practice (cGMP) standards and independently lab tested and certified — by Mérieux NutriSciences or Eurofins — for identity, potency, and purity.

Is Men's T-Fuel safe for everyone?+

Men's T-Fuel is intended for adult men and contains DHEA, a hormone precursor. DHEA is on the World Anti-Doping Agency (WADA) prohibited list and may be regulated in Canada, the UK, and Australia. Consult a physician before use if you have any medical condition or take medication.

Still have questions?

Our team is happy to help — reach out and we'll get back to you quickly.

Email support