Refund policy

Non-returnable items

Because our products are ingestible supplements, each item is non-returnable due to the potential safety risk of returned consumable goods.

Damaged or defective items

If your item arrives damaged or defective, you may request a refund or replacement by contacting our support team at support@nutri-apex.com within 30 days of delivery. Please include your order number and a clear photo of the item and its defect so we can make it right quickly.

Refunds

Approved refunds are issued to your original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card issuer.

Subscriptions

You can skip, pause, or cancel a subscription anytime from your account before your next order is processed.

*These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.*